{"id":1042,"date":"2026-08-31T20:27:08","date_gmt":"2026-08-31T12:27:08","guid":{"rendered":"https:\/\/kelaisliving.com\/?page_id=1042"},"modified":"2026-09-17T18:47:56","modified_gmt":"2026-09-17T10:47:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/kelaisliving.com\/zh\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t
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KELAIS LIVING LLP<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Terms & Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tClear, respectful information about using our website, bookings and services.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Effective date:<\/strong> 31 August 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1. About These Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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These Terms and Conditions (\u201cTerms\u201d) govern your use of our website and your purchase or use of classes, services, events, workshops, training, packages, recorded courses, digital content and other offerings provided by Kelais Living LLP (\u201cKelais Living\u201d, \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d).<\/p>

By using the Website, creating an account, making a booking or completing a purchase, you agree to these Terms. If you do not agree, do not use the Website or purchase an offering.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2. Our Offerings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Kelais\u00a0Living may provide in-person and online wellness or energy-based experiences, including Kundalini Awakening, Reiki, complementary healing experiences, private and group sessions, workshops, events, trainings, recorded\u00a0courses\u00a0and related materials.<\/span>\u00a0<\/span><\/p>

The description, duration, format, venue, facilitator,\u00a0availability\u00a0and price of each offering will be shown on the relevant page or booking confirmation.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3. Wellness and Medical Disclaimer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our services and content are intended for personal wellbeing,\u00a0education\u00a0and self-exploration. They are not medical,\u00a0psychiatric\u00a0or psychological treatment and are not a substitute for professional medical advice,\u00a0diagnosis\u00a0or treatment.<\/span>\u00a0<\/span><\/p>

We do not diagnose,\u00a0treat\u00a0or cure medical or\u00a0mental-health\u00a0conditions and do not guarantee any\u00a0particular physical, emotional,\u00a0spiritual\u00a0or therapeutic\u00a0result.<\/span>\u00a0<\/span><\/p>

You should consult a qualified healthcare professional before participating if you are pregnant; have a serious or unstable medical condition; have a history of seizures; have a condition affected by sound, movement, breathwork or sensory stimulation; are experiencing an acute mental-health crisis; have recently undergone surgery; or have any concern about safe participation.<\/span>\u00a0<\/span><\/p>

You must inform us before a session of any relevant limitation or concern. We may decline or pause participation\u00a0where\u00a0reasonably necessary\u00a0for safety. Stop\u00a0immediately\u00a0and seek\u00a0appropriate assistance\u00a0if you experience pain, severe distress, dizziness, breathing difficulty or another concerning\u00a0symptom.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4. Eligibility and Minors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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You must be at least 18 years old to make a booking or purchase. A person under 18 may <\/span>participate<\/span> only where the offering <\/span>permits<\/span> it and with prior written consent from a parent or legal guardian. <\/span>Additional<\/span> <\/span>consent <\/span>documentation or guardian attendance may be <\/span>required<\/span>.<\/span><\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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5. Bookings and Order Confirmation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Information on the Website is an invitation to make a booking or purchase and does not guarantee availability. A binding agreement is formed when we issue a booking or order confirmation.<\/span>\u00a0<\/span><\/p>

You\u00a0are responsible for\u00a0providing\u00a0accurate\u00a0information and reviewing your confirmation. Where a rescheduling link is provided in the confirmation email, keep that email and use the link to manage the booking. If payment is processed but no confirmation is received, contact\u00a0<\/span>hello@kelaisliving.com<\/span><\/a>.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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6. Prices and Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Prices are in Singapore dollars unless otherwise\u00a0stated. Payments may be processed by third-party providers including\u00a0HitPay, Stripe or another provider\u00a0identified\u00a0at checkout. Their own terms and privacy practices may apply.<\/span>\u00a0<\/span><\/p>

Kelais\u00a0Living does not ordinarily receive or store your complete\u00a0payment-card\u00a0number. We may correct an obvious pricing or description error before accepting an order.\u00a0A confirmed price will not be changed unless you agree to a requested modification.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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7. Refund, Cancellation, Rescheduling and No-Show Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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This section applies to services, events, workshops,\u00a0trainings\u00a0and eligible service packages provided by\u00a0Kelais\u00a0Living.<\/span>\u00a0<\/span><\/p>