Frequently Asked
Questions

Wear comfortable clothing and allow enough time to arrive without rushing. If a yoga mat or another item is needed, it will be stated in your confirmation email.

No. Each experience is introduced clearly and gently, and you are welcome to participate at your own pace.

Read the short service descriptions and notice what feels most relevant to you now. If you are still unsure, contact us for clear, neutral information so you can make your own choice.

Online sessions take place through a secure video link; in-person sessions take place at the confirmed venue. Complete preparation details are shared after booking.

Contact us as early as possible using the details in your confirmation email. Rescheduling is subject to availability, and eligible bookings may be transferred to another participant.

Unless a page states otherwise, payments are non-refundable. We will do our best to assist with an eligible rescheduling or transfer request.

No. Kelais Living experiences and courses support personal exploration and well-being; they do not diagnose, treat or replace professional medical or mental-health care.